We want you to feel good about your Lashvia order.
Return eligibility:
Returns may be accepted within 30 days of delivery if the item is unused, in its original packaging, and in resellable
condition.
For hygiene reasons, used beauty tools may not be eligible for return unless the item arrives defective or damaged.
Damaged or defective items:
If your item arrives damaged or defective, contact us within 7 days of delivery with your order number and photos or
video of the issue.
Non-returnable items:
- Used beauty tools
- Final sale items
- Gift cards
- Items without original packaging
Refunds:
Approved refunds will be issued to the original payment method. Shipping fees may be non-refundable unless the return
is due to a damaged or defective item.